Terms of service
Last updated: [2026-04-05]
Moozibo is a brand operated by Boutique Moozibo, a Québec-based business.
Welcome to Moozibo! By accessing or using our website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Service.
1. ELIGIBILITY
You must be at least 18 years old (the age of majority in Québec, Canada) to use this Service. By agreeing to these Terms, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
2. ACCEPTANCE OF TERMS
By using Moozibo, you agree to these Terms, our Privacy Policy, and our Refund and Shipping policies.
We reserve the right to update these Terms at any time. If changes are material, we will update the "Last updated" date.
Your continued use of the Service after changes indicates your acceptance of the updated Terms.
3. ACCOUNT REGISTRATION
If you create an account, you agree to provide accurate and complete information. You are responsible for safeguarding your account credentials and for all activities under your account.
4. PRODUCTS AND SERVICES
Moozibo offers various gadgets and accessories. Products are shipped directly from third-party fulfillment partners.
We make every effort to display products accurately but do not guarantee that product descriptions, images, or other content are error-free, complete, or current.
Measurement Notice:
All product dimensions and weights are listed in imperial units (inches, pounds) to match our supplier standards. For reference: 1 inch = 2.54 cm; 1 pound = 0.45 kg.
5. ORDER ACCEPTANCE AND CANCELLATION
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or pricing errors.
6. PRICING AND PAYMENT
Prices are subject to change without notice. Payment must be made at the time of purchase using the methods provided and is captured automatically at checkout. Orders are manually processed within 1–3 business days. All prices are in Canadian dollars (CAD) unless otherwise specified.
7. SHIPPING AND DELIVERY
We offer free shipping to Canada (estimated 7–14 business days) and the United States (estimated 9–14 business days). Orders are fulfilled through our partner Zendrop.
Delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control. For complete details, please see our Shipping Policy.
Orders are shipped directly from third-party fulfillment partners. Shipping times are estimates and are not guaranteed.
Moozibo is not responsible for delays caused by customs, carriers, or events outside our control.
8. REFUND, RETURN, AND REPLACEMENT POLICY
Please review our full Refund, Return, and Replacement Policy. We strive for customer satisfaction and will address any concerns according to our policies.
9. QUÉBEC CONSUMER PROTECTION
If you are a Québec resident, your rights under the Québec Consumer Protection Act remain fully protected and are not limited by these Terms.
10. INTELLECTUAL PROPERTY
All content on Moozibo, including text, images, logos, and designs, is our property or licensed to us. You may not reproduce or use any content without prior written permission.
11. USER CONDUCT
You agree not to misuse our Service or interfere with its proper operation. Prohibited actions include illegal activities, harassment, or attempts to breach security.
12. DISCLAIMER OF WARRANTIES
The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Moozibo will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased.
Note for Québec Consumers:
Nothing in these Terms limits your rights under the Québec Consumer Protection Act.
14. INDEMNIFICATION
You agree to indemnify and hold Moozibo harmless from any claims arising out of your violation of these Terms or misuse of the Service.
15. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of Québec, Canada. Any disputes will be resolved in the courts of Québec.
16. DISPUTE RESOLUTION
In the event of a dispute, we encourage you to contact us first to seek an amicable resolution.
Nothing in these Terms limits your rights under applicable consumer protection laws, including those of Québec.
17. PRIVACY
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data.
18. CONTACT US
For questions about your order or the Service, please contact us:
Email: moozibo.official@gmail.com
19. BUSINESS INFORMATION
Trading Name: Moozibo
Legal name: Boutique Moozibo
Business Address:
5165 Queen Mary Rd - GR-2
Unit #106
Montreal, QC H3W 1X7
Canada
Thank you for choosing Moozibo!